Segment Ninja Privacy Policy

Segment Ninja App Privacy Policy

Segment Ninja “the App” provides enhanced consumer segmentation capabilities “the Service” to merchants who use Shopify, Shopify Plus, WooCommerce and other ecommerce platforms.  “The Service” also serves and applies to merchants that use Shopify Email, Klaviyo and/or other third-party email service providers for email marketing. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account.  At the present time we can “read_customers” (reading customers only, not write) from your customer database.

Additionally, we collect but do not store the customer’s name, email address and mailing address once you have installed the App; Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information; We use “Cookie” to store login tokens. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.

Sharing Your Personal Information

In order to provide the Service, we may pass customer address information security via API to third parties in order to collect and append privacy-compliant data to customer records.  We do this to allow you to segment and highly personalize email communications to your customers.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@profileninja.io or by mail using the details provided below:

27-200 Fitch St.
Suite 143
Welland, Ontario
Canada
L3C 4V9